Frequently Asked Questions
We are so excited to meet you and help you find your gown! But we know you might have some questions about your appointment and we hope the below information fills in any gaps you might have.
Q: What are the price ranges of your gowns?
A: We have a curated collection of gowns that are priced between $2,800 and $7,000 with most of our gowns falling between $3,500-$5,000. Looking for "something" below that price point (see what we did there- ha!)?! We always have a selection of store samples that are discounted and sold directly off the rack. View our Sample Sale Collection.
Q: What sizes do you carry?
A: Most of our gown sample sizes fall between 8-14 in street sized clothing although all of our gowns can be ordered in sizes from 0-24 or more. We do have an assortment of plus size gowns ranging in size from 18-24 and a few of our designers offer petite sizing, although we don't have petite gowns in our shop. If the gown is too big or too small, we have a few tricks up our sleeves to help you envision the gown in your size.
Q: Are appointments required for every visit?
A: Yes, please! While we are absolutely obsessed with wedding gowns at Something White what we really love is helping brides FIND their gown and take away any stress the process might be giving you. To do this we have found it is best to take one appointment at a time in our shop. We like the small intimate atmosphere so we can get to you know you and help make finding your gown a relaxing and enjoyable experience!
Once your appointment is scheduled, we ask that you try not to arrive more than 5 minutes before your appointment time as our small shop doesn't have a waiting area.
Q: How long is my appointment?
A: We schedule gown appointments for 1.5 hours.
Q: How far in advance should I make an appointment?
A: Wedding gowns are unlike most garments you have purchased and worn from a ready to wear store- they are made to order and are constructed not stocked in a warehouse. This means gowns typically take 4-6 months to arrive after ordering and then you will need roughly 3 months for alterations. We say a good rule of thumb is to order your gown 8-12 months in advance.
Q: Are you open on Sundays?
A: We are open on select Sundays throughout the year. You can view all our availability and book your appointment through our Online Scheduler.
Q: Do you provide alterations at your shop?
A: We don't have a seamstress on our premises, but we work closely with a few seamstresses since we've opened and they do amazing work. We are confident you will love them too. We will provide all this information during your appointment.
Q: Why do you charge an appointment fee?
A: We are a small shop and only offer private appointments. We love to give you and your party our full attention and our brides and their guests love having the boutique to themselves! But taking only one appointment at a time means that we can only accommodate a limited number of bries every day and we frequently have a waitlist. Before we implemented our appointment fee we often found that appointments cancelled at the last minute or just didn't show up at all. We totally get that life happens and things come up, but we find that our appointment fee encourages our customers to give sufficient notice if their plans have changed, opening up a slot for a bride that might not have been able to schedule otherwise. If you are still hesitant to "take a chance" on paying an appointment fee, we encourage you to explore the designers, gowns and price points we carry. If you discover that you love what we love, chances are making an appointment at Something White will be worth your while. And because the fee turns into store credit for 60 days from your appointment you can use it towards any purchase with us. To see what other brides have said about their Something White experience check out our The Knot reviews. We hope you find our expertise, gown selection and customer service worth the small fee.